Soon it will be easier than ever for your customers to resolve payment issues, so they stay subscribed to content, services and premium features. Starting this summer, if an auto-renewing subscription doesn’t renew due to a payment problem, a system-provided sheet in your app will prompt customers to update their payment method for their Apple ID. No action is required to use this feature. Starting today, you can familiarize yourself with Sheets in Sandbox. You can also try delaying or suppressing it using Messages and Display in StoreKit. This feature requires at least iOS 16.4 or iPadOS 16.4.
All of this adds up to powerful app store features that help you retain subscribers. For example, if a subscription is in billing mode, Apple uses machine learning to optimize payment attempts for the fastest recovery possible. And when you enable a payment grace period, customers can continue to access their subscriptions while Apple tries to collect payment.
Find out about Systematic sheet
Learn how to test billing issues In the sandbox